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Cairn Celtic Watches
Price List: Repairs & Parts

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 Please note: we ONLY repair "Cairn" brand watches

(If you are unsure, make sure that your guarantee is from Direct Watch Company Ltd and that your watch is stamped "Cairn" on the back)
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If sending us your watch:
  
Please be sure to obtain a receipt from your post office, as we cannot take any responsibility for the goods before we receive them.  

We will need your Order ID number (see below) before any work can be undertaken.
When you place your order, you will receive confirmation by return e-mail. This will have an Order ID number. Please make sure that you quote and enclose this Order ID number with the item you are sending to us.

If you do not intend to send us your watch eg you are just ordering a watch strap and will fit it yourself, please indicate this in the Comments box of the Secure Order form. If you do not, we will assume that you are sending us the watch and will wait for its arrival.

Please also ensure that you do not send the presentation box. (just wrap the item in a little bubble wrap.)___________________________________________________________________________
*** If sending from overseas
(outwith the United Kingdom) by a carrier eg UPS, FedEx etc, please ensure you tick the box marked "Sender Pays" as we will not accept any packages where duty or shipping charges must be paid.

When filling in the Customs form, you *must* add "Watch FOR REPAIR" or we will be charged duty on the full value of the watch which we will have to pass on to you before we can return your watch.
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If sending for a repair under guarantee, please see the note at the bottom  of this page.
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All items should be sent to: D W (Repairs), Suite 985, 228 Ayr Rd, Glasgow, G77 6UY, Scotland, UK (no public access) .
If you have a query please Tel: 0141 577 7290 or or
e-mail

NB All prices shown INCLUDE VAT & return shipping. All prices in British pounds sterling.

95001C Supply and/or fit new watch battery £8.95

95003C Supply and/or fit new movement

£29.99


95013C Supply and/or fit new pin / winder
Watch must be sent to us.
£29.99


95000C Fit new glass (see note below about cases)
Watch must be sent to us.
£29.99

95004C Bracelet repair
Watch must be sent to us.
£29.99

95005C Replace case
Watch must be sent to us.
£35.00


(we reserve the right to exchange/replace cases and/or watch bracelets)

95002C Add/remove links £9.95

NUMBER OF LINKS
LINK COLOUR

SIZE

JOB REQUEST


96012C Supply and/or fit new leather Cairn Celtic watch strap   £15.95
WIDTH
BUCKLE COLOUR

LOCATION

The width (14mm or 18mm) refers to the measurement where the strap meets the watch head. Please note that the 12mm option is no longer available.


98012C Supply and/or fit new bracelet 
celtic motif Stainless Steel (silver colour)
£49.95
MATERIAL
SIZE

LOCATION


The width (14mm or 18mm) refers to the measurement where the bracelet meets the watch head. Please note that the 12mm option is no longer available.

Cairn brand watches only

If you are returning a Cairn brand watch for REPAIR UNDER GUARANTEE,
please return it securely wrapped in some bubble wrap (not in the presentation box) with a note indicating the problem you are experiencing.

A note of your telephone number and e-mail address will also be useful in case of queries.

Please note: Any watch being returned for a repair under our 12 month guarantee must be accompanied by a properly stamped and dated guarantee card.

Any repair sent to us without this will will be charged at the prevailing rate.

*** If sending from overseas (outwith the United Kingdom) by a carrier eg UPS, FedEx etc, please ensure you tick the box marked "Sender Pays" as we will not accept any packages where duty or shipping charges must be paid. When filling in the Customs form, you *must* add "Watch FOR REPAIR" or we will be charged duty on the full value of the watch which we will have to pass on to you before we can return your watch. ___________________________________________________________________________
There is no need to schedule a repair.
The warranty covers all parts, labour and return postage to your address only.
All Cairn brand watch repairs should be sent to:
All items should be sent to: D W (Repairs), Suite 985, 228 Ayr Rd, Glasgow, G77 6UY, Scotland, UK (no public access)
Please note that we cannot take any responsibility for your goods before we receive them.