Cairn Charles
Rennie Mackintosh Watches
Repairs & Parts
.
Please
note: we ONLY repair "Cairn" brand
watches
(If you are
unsure, make sure that your guarantee is from Direct Watch Company Ltd
and that your watch is stamped "Cairn" on the back)
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If sending us your watch:
Please
be sure to obtain a receipt from your post office,
as we cannot take any responsibility for the goods before we
receive them.
We will need your Order ID number (see below) before any work can be
undertaken.
When you place your order, you will receive
confirmation by return e-mail. This will have an Order
ID number. Please make sure that you quote and enclose this Order ID
number with the item you are sending to us.
If you do not intend to send
us your watch eg you are just ordering a watch strap and will
fit it yourself, please indicate this in the Comments box of the
Secure Order form. If you do not, we will assume that you
are sending us the watch and will wait for its arrival.
Please also ensure that you do not send the presentation box. (just
wrap the item in a little bubble wrap.)___________________________________________________________________________
*** If sending from overseas
(outwith the United Kingdom)
by a carrier eg UPS, FedEx etc, please ensure you tick the box
marked "Sender Pays" as we will not accept any packages
where duty or shipping charges must be paid.
When filling in the Customs form, you *must* add "Watch FOR
REPAIR" or we will be charged duty on the full value of the
watch which we will have to pass on to you before we can return
your watch.
___________________________________________________________________________
If sending for a repair under
guarantee, please see the note at the bottom of this page.
.
All items should be sent to:
D W (Repairs), Suite 985, 228 Ayr Rd, Glasgow, G77
6UY, Scotland, UK
(no public access) .
If you have a query please Tel: 0141 577 7290 or or
e-mail.
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NB All prices shown INCLUDE VAT &
return shipping.
All prices in British pounds sterling. |
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95001M |
Supply and/or fit new watch battery |
£8.95
 |
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95003M |
Supply and/or fit new movement |
£29.99
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95013M |
Supply and/or fit new pin / winder
Watch must be sent to us. |
£29.99
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95000M |
Fit new glass (see note below about
cases)
Watch must be sent to us. |
£29.99
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95004M |
Bracelet repair
Watch must be
sent to us. |
£29.99
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95005M |
Replace case
Watch must be sent to us. |
£35.00
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(we reserve the right to
exchange/replace cases and/or watch bracelets) |
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95002M |
Add/remove links |
£9.95
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96012M |
Supply and/or fit new leather watch
strap MACKINTOSH |
£15.95
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The width (14mm or
18mm) refers to the measurement where the strap meets the watch
head.
Please note that the 12mm option is no longer available. |
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98014M |
Supply and/or fit new
bracelet
MACKINTOSH ROSE (14mm only) motif Stainless Steel |
£49.95
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99014M |
Supply and/or fit new bracelet
MACKINTOSH Classic Stainless steel (silver colour) |
£59.99
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The width (14mm or 18mm) refers to the
measurement where the bracelet meets the watch head.
Please note that the 12mm option is no longer available. |
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Cairn brand watches only |
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If you are
returning a Cairn brand watch for REPAIR UNDER
GUARANTEE,
please return it securely wrapped in some bubble wrap (not
in the presentation box) with a note indicating the problem
you are experiencing.
A note of your
telephone number and e-mail address will also be useful in
case of queries.
Please
note: Any watch being returned for a repair under
our 12 month guarantee must be accompanied by a properly
stamped and dated guarantee card.
Any repair
sent to us without this will will be charged at the
prevailing rate. |
*** If sending
from overseas (outwith the United Kingdom) by a carrier eg
UPS, FedEx etc, please ensure you tick the box marked
"Sender Pays" as we will not accept any packages where duty
or shipping charges must be paid. When filling in the
Customs form, you *must* add "Watch FOR REPAIR" or we will
be charged duty on the full value of the watch which we will
have to pass on to you before we can return your watch.
___________________________________________________________________________
There is no need to schedule a repair.
The warranty covers all parts, labour and return postage to
your address only.
All Cairn brand watch repairs should be sent to:
All items should be sent to:
D W (Repairs), Suite 985, 228 Ayr Rd, Glasgow, G77
6UY, Scotland, UK
(no public access)
Please note that we cannot take any responsibility for your
goods before we receive them. |
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